Statute

TERMS AND CONDITIONS OF THE MYRIFLE.EU ONLINE STORE

• GENERAL PROVISIONS
• ELECTRONIC SERVICES IN THE ONLINE STORE
• CONDITIONS FOR CONCLUDING A SALES AGREEMENT
• METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
• COST, METHODS AND DELIVERY TIME OF THE PRODUCT
• PRODUCT COMPLAINT
• OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
• RIGHT OF WITHDRAWAL FROM THE CONTRACT
• PERSONAL DATA PROTECTION
• TERMINATION OF THE SERVICE PROVISION AGREEMENT AND AMENDMENT OF THE REGULATIONS
• PROVISIONS RELATING TO CUSTOMERS WHO ARE NOT CONSUMERS
• LICENSE
• FINAL PROVISIONS

The MyRifle.eu Online Store protects consumer rights. Consumers cannot waive their rights under the Consumer Rights Act. Contract provisions that are less favorable to consumers than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act apply in their place. The provisions of these Terms and Conditions do not exclude or limit any rights of consumers under mandatory provisions of law, and any doubts should be resolved in favor of the consumer. In the event of any unintentional conflict between the provisions of these Terms and Conditions and the above provisions, these provisions shall prevail and the Seller shall apply them.

1. GENERAL PROVISIONS

1. The Online Store available at https://myrifle.eu is operated by MyRifle Sp. z o. o., address: Szalupowa 6C, 80-299 Gdańsk, NIP 584-286-09-41, REGON: 54028294800000, KRS 0001140865, e-mail address: team@myrifle.eu.
2. Use of the Online Store requires that the end device and IT system used by the Customer meet the Technical Requirements.
3. The Regulations are addressed to both Customers who are and are not Consumers, using the Online Store, Electronic Services or concluding Sales Agreements (with the exception of point XI of the Regulations, which is addressed only to Customers who are not Consumers).
4. Acceptance of the Regulations is voluntary, but necessary in order to create an Account and/or for the Customer to place an Order.
5. The information presented in the Online Store constitutes an invitation to conclude a contract within the meaning of Article 71 of the Civil Code, addressed by the Seller to Customers, and not an offer within the meaning of the Civil Code.
6. Whenever the following capitalized terms are used in the following parts of the Regulations, they should be understood in the following meaning, unless the context of their use clearly indicates otherwise:
• PRICE – the gross remuneration (including tax) payable to the Seller for the transfer of ownership of the Product to the Customer, specified in Polish zloty or another currency, in accordance with the Sales Agreement. The price does not include delivery costs, unless the terms of the Promotion used by the Online Store provide otherwise.
• WORKING DAY – one day from Monday to Friday, excluding public holidays.
• PASSWORD – a string of alphanumeric characters required for authorization when accessing the Account, specified by the Customer when creating the Account. The Customer is obligated to keep the Password confidential (not to disclose it to any third parties). The Seller provides the Customer with multiple options for changing the Password.
• CUSTOMER - (1) a natural person; or (2) a legal person acting through an authorized person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; having full legal capacity. If the Customer is a natural person with limited legal capacity, they undertake to obtain legally effective consent from their legal representative to conclude the Service Provision Agreement/Sales Agreement and to provide such consent at each request of the Seller, whereby, as a rule, Sales Agreements concluded within the Online Store are generally concluded in minor, current matters of everyday life.
• CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws of 2014, item 121, as amended).
• CONSUMER – a natural person who performs a legal act with an entrepreneur not directly related to his or her business or professional activity.
• ACCOUNT – Electronic Service, a collection of resources in the Seller's IT system, identified by a unique name (Login) and Password provided by the Customer, enabling the Customer to use additional functionalities/services. The Customer gains access to the Account using the Login and Password. The Customer logs in to their Account after registering in the Online Store. The Account allows for saving and storing information about the Customer's address for shipping Products, tracking Order status, accessing Order history, and other services provided by the Seller.
• CART – a service provided to every Customer who uses the Online Store, enabling them to place an Order for one or more Products, enter discount codes to reduce the Price under the terms of separate agreements/regulations, display a summary of the Price of individual Products and all Products together (including shipping costs, if applicable), and display the expected delivery date of the Products. The Cart collects offers submitted by the Customer to conclude a Sales Agreement, i.e., more than one offer to conclude a Sales Agreement may be submitted within a single Order.
• LOGIN – the Customer's e-mail address provided in the Online Store when creating an Account.
• NEWSLETTER – An Electronic Service that allows all Customers who use it to receive periodic information from the Seller, in particular about Products and the Online Store, including new products and promotions, to the email address or telephone number provided by the Customer, with the Customer's express consent. The terms and conditions for the provision of the Newsletter service by the Seller are specified in separate regulations available within the Online Store.
• PRODUCT – a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller, upon payment of the Price. All Products presented in the Online Store are brand new.
• PROMOTIONS – special conditions of sale or provision of services, regulated under the principles expressed in the Online Store, proposed by the Seller for a specific period of time, which the Customer may take advantage of under the principles specified therein, such as a reduction in the Price or shipping costs.
• REGULATIONS/SERVICE AGREEMENT – this document specifying the rules for concluding Sales Agreements and the rules for the provision and use of services made available by the Seller via the Online Store to Customers. The Regulations define the rights and obligations of the Customer and the Seller. In the scope of services provided electronically, these Regulations are the regulations referred to in Art. 8 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended).
• ONLINE STORE – a platform enabling the Customer to place Orders and provide services provided by the Seller, run by the Seller, constituting a set of interconnected websites, available at the Internet address: https://myrifle.eu.
• SELLER – MyRifle sp. z o. o., address: ul. Smugowa 6c, 80-299, NIP 584-286-09-41, e-mail address: team@myrifle.eu.
• CONTENT/CONTENT – text, graphic or multimedia elements (e.g. information about Products, photos of Products, promotional videos, descriptions, comments), including works within the meaning of the Act on Copyright and Related Rights and images of natural persons, which are distributed within the Online Store by the Seller, the Seller’s contractors, the Customer or another person using the Online Store, respectively.
• SALES AGREEMENT – a sales agreement within the meaning of the Civil Code, concerning the sale of a Product by the Seller to the Customer in exchange for payment of the Price plus any additional fees, including shipping costs, the terms of which are specified in particular in the Regulations. The Sales Agreement is concluded between the Customer and the Seller using means of distance communication, after the Seller accepts the Order under the terms set out in these Regulations. The Sales Agreement specifies, in particular, the Product, its main features, Price, shipping costs, and other relevant terms. Each Product is subject to a separate Sales Agreement.
• ELECTRONIC SERVICE – the provision of services by electronic means within the meaning of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended), by the Seller to the Customer via the Online Store, in accordance with the Service Provision Agreement. To the extent that services are provided by entities cooperating with the Seller, the relevant provisions regarding the rules of use of these services can be found in the regulations governing the provision of services by these entities.
• CONSUMER RIGHTS ACT, ACT – Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
• TECHNICAL REQUIREMENTS – minimum technical requirements that must be met to cooperate with the IT system used by the Seller, including concluding a Service Provision Agreement or concluding a Sales Agreement, i.e.: (1) a computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Microsoft Edge version […] and higher, Opera version 12.0 and higher, Google Chrome version 23.0 and higher, Safari version 5.0 and higher; (4) recommended minimum screen resolution: […]; (5) the ability to enable Cookies and Javascript support in the web browser; (6) active e-mail address.
• ORDER – a declaration of intent by the Customer expressing the direct intention to conclude a Distance Sales Agreement, submitted using means of distance communication, specifying the Product for which the Customer is offering to conclude a Distance Sales Agreement, and the Customer's data necessary for the possible conclusion and performance of the Distance Sales Agreement. An order for each Product will be treated as an independent offer by the Customer to conclude a Distance Sales Agreement. Acceptance of the Order constitutes the conclusion of the Distance Sales Agreement.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

1. The Seller provides the following Electronic Services to Customers free of charge via the Online Store:
• setting up and maintaining an Account,
• enabling Customers to place Orders and conclude Sales Agreements, under the terms specified in the Regulations;
• presenting customers with advertising content tailored to their interests;
• enabling Customers to use the Basket services;
• enabling viewing of the Content posted on the Online Store;
• Newsletter.
2. The Seller additionally provides the following services free of charge via the Online Store to Customers who have created an Account:
• maintaining the Customer's session after logging in to the Account
• storing and making available to the Customer the Order history via the Account.
3. The Account can be used after the Customer completes the following steps:
• completing the registration form and accepting the provisions of the Regulations,
• clicking the "Register" field.
4. The Service Agreement is concluded upon the Customer receiving confirmation of the Service Agreement, sent by the Seller to the email address provided by the Customer during registration. The Account is provided free of charge for an indefinite period. The Customer may, at any time and without giving any reason, delete the Account by sending a request to the Seller, in particular via email to: team@myrifle.eu. Creating an Account is not required to place an Order in the Online Store. The Seller may introduce such a limitation within the functionality of the Online Store, in particular due to the relationship of a given Product or type of Products with the services provided under the Account.
5. The use of the Cart begins when the Customer adds the first Product to the Cart.
6. The Shopping Cart is provided free of charge and is a one-time use. It ends when the Customer places an Order through it or when the Customer stops placing an Order through it. The Shopping Cart remembers information about the Products selected by the Customer even after the browser session ends, including after logging out, for a period of no longer than 7 days. However, it does not ensure the availability of the Products selected by the Customer to enable the Customer to place an Order at a later date.
7. The Customer is obliged in particular to:
• provide only true, current and all necessary Customer data in the forms provided in the Online Store;
• immediately update the data, including personal data, provided by the Customer to the Seller in connection with the conclusion of the Service Provision Agreement or the Sales Agreement, in particular to the extent necessary for their proper performance; the Customer may change the data entered when creating the Account at any time using the options available within the Account;
• use the services and functionalities provided by the Seller in a way that does not disrupt the functioning of the Seller and the Online Store;
• use the services and functionalities provided by the Seller in a manner consistent with the provisions of the law, the provisions of the Regulations, as well as with the customs and principles of social coexistence adopted in a given scope;
• use the services and functionalities provided by the Seller in a way that is not burdensome for other Customers and for the Seller;
• timely payment of the Price and other costs agreed by the Customer and the Seller in full;
• timely receipt of Products ordered using the delivery method and payment on delivery, and which are the subject of the Reservation;
• not to provide or transmit within the Online Store any Content prohibited by law, in particular Content infringing the copyrights of third parties or their personal rights;
• refrain from taking actions such as:
• sending or posting unsolicited commercial information in the Online Store or posting any Content that violates the law (prohibition of posting illegal content);
• undertaking IT activities or any other activities aimed at obtaining information not intended for the Customer, including data of other Customers or interfering with the principles or technical aspects of the operation of the Online Store, Application and payment processing;
• modifying in an unauthorized manner the Content provided by the Seller, in particular the Prices or descriptions of Products provided in the Online Store.
8. Complaints related to the provision of Electronic Services may be submitted, for example:
• in electronic form via e-mail to the following address: team@myrifle.eu.
9. It is recommended that the Customer provide the following in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the irregularity; (2) the Customer's request; and (3) contact details of the complainant – this will facilitate and expedite the Seller's processing of the complaint. The requirements set out in the preceding sentence are recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.
10. The Seller shall respond to the complaint immediately, no later than within 30 days from the date of its submission, in accordance with Article 7a, paragraph 1 of the Act, unless a different deadline is specified in the provisions of law or separate regulations.

3. CONDITIONS FOR CONCLUDING A SALES AGREEMENT

1. The main features of the provision of services, including the subject of the services provided and the method of communication with the Customer, are specified on the Product page or in another manner appropriate for a given Product, within the Online Store.
2. The Seller enables placing Orders for Products in the Online Store;
3. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order.
4. The Seller enables the Customer to place an Order via the Online Store in the following manner:
• The Customer adds the selected Product(s) to the Cart and then proceeds to the order form.
• A Customer with an Account confirms in the order form that the data required to conclude and execute the Sales Agreement is current. A User who does not have an Account must independently complete the order form with the data required to conclude and execute the Sales Agreement. In any case, providing outdated or false Customer data may prevent the execution of the Agreement. The order form requires the Customer to provide the following data: first and last name, address (street, house/apartment number, postal code, city, country), email address, contact telephone number, and data relating to the Sales Agreement: Product(s), quantity of the Product(s), place and method of delivery of the Product(s), payment method. For Customers who are not Consumers, it is also necessary to provide the company name and, if they have requested a VAT invoice as part of the form, the Tax Identification Number (NIP).
• The Customer selects one of the delivery methods provided by the Seller.
• The Customer selects the method of payment for the Price and any other total costs of executing the Sales Agreement indicated in the order form.
• The Customer submits an Order to the Seller (submits an offer) using the functionality of the Online Store provided for this purpose ("I order and pay"). In the case of a Customer who does not have an Account and has not previously accepted the Regulations, acceptance of the Regulations is required.
• When placing an Order, until the "Order and Pay" button is clicked, the Customer can independently correct the entered data in the "Cart" panel by adding or removing a given item from the Cart. Deleting an item may automatically delete another item from the Cart due to the direct relationship between the Products.
• depending on the selected payment method, the Customer may be redirected to the website of an external payment service provider in order to make the payment.
5. In response to the Order, the Seller shall immediately send an automatic message to the Customer to the e-mail address provided by the Customer, confirming receipt of the Order and the commencement of its verification.
6. After verifying the Order, without undue delay, the Seller sends a message to the Customer at the provided e-mail address with:
7. confirmation of acceptance of one or more individual offers for Products submitted as part of the Order and confirmation of conclusion of the Sales Agreement (acceptance of the Order for the Products indicated in the message); or
8. information about the non-acceptance of all offers for Products submitted under the Order, in particular for the reasons indicated in point IV paragraphs 5-7 below (lack of payment) or due to failure to collect the shipment.
9. The Sales Agreement is concluded upon confirmation of the offer(s), i.e. sending to the Customer the message referred to in paragraph 6 point 1 above regarding the Products indicated therein.
10. The Seller sends the Customer confirmation of the terms of the Agreement to the e-mail address provided by the Customer.
11. If the offers submitted as part of the Order cannot be accepted, the Seller will notify the Customer via email at the address provided by the Customer. In the situation referred to above, the Sales Agreement is not concluded, and the Seller will immediately, no later than within 14 days, refund the Customer's payments to the extent the Sales Agreement was not concluded. The provisions of Section VIII, Paragraph 6 of the Terms and Conditions shall apply accordingly.
12. The Seller may inform the Customer about the status of the Order, in particular by sending messages to the e-mail address or SMS provided by the Customer or by telephone.
13. The Seller strives to ensure the availability of Products and the fulfillment of the Sales Agreement. In the event of impossibility of fulfilling the obligation, and in other situations specified by law, the relevant provisions of the Civil Code may apply, including Articles 493-495 of the Civil Code, in particular those concerning the obligation to immediately return the benefit to the Consumer.
14. The total value of the Order includes the Price, shipping costs, and any other costs of optional paid services selected by the Customer. The Seller may specify a minimum Order value for which Product shipping is free. The Customer will be informed of the total price, including taxes, of the Product that is the subject of the Order, as well as the shipping costs (including transportation, delivery, and postal fees) and other costs, and if the amount of these fees cannot be determined, of the obligation to pay them, when placing the Order, including when the Customer expresses their will to be bound by the Sales Agreement.
15. Promotions available in the Online Store cannot be combined, unless the provisions of the Promotion expressly state otherwise.

4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

1. The Seller provides the Customer, subject to the provisions of point X, paragraph 5, with various payment methods under the Sales Agreement.
2. Available payment methods: Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro, online transfer and BLIK.
3. The Seller may enable the Customer to collect the Products in person at a place designated by the Seller.
4. Settlements of electronic payment and payment card transactions are carried out in accordance with the Customer's choice through authorized services.
5. If the Seller does not receive payment from the Customer who chose payment in advance, i.e. payment by bank transfer, electronic payment or payment by card, the Seller may contact the Customer to remind them about the payment, including by sending an e-mail.
6. Failure to pay:
• in the case of electronic payment or payment by card – within 24 hours of placing the Order;
• in the case of payment by bank transfer – within 3 days of placing the Order, the Customer's offer will not be accepted. The Customer may also cancel the Order without penalty by contacting the Seller at the telephone number or email address provided until they receive notification that the Order has been sent. This does not affect their right to withdraw from the contract. If payment is made by bank transfer after the deadline referred to in point 2) above, the Seller will refund the payment to the bank account from which it was made.
7. If the Customer chooses cash on delivery, the Customer is obligated to make payment upon delivery. Refusal to collect the Product, despite the designated additional deadline, is a condition terminating the Sales Agreement. The Customer may also cancel the Order within the specified deadline without penalty, which does not affect their right to withdraw from the agreement.
8. If the Customer has chosen payment in advance and has paid it, failure to collect the Product within the specified time limit constitutes a condition terminating the Sales Agreement – in such a situation, the Seller will refund the payment to the Customer immediately after receiving the Product.
9. The entity providing online payment services for card payments is Autopay SA

5. COST, METHODS AND DELIVERY TIME OF THE PRODUCT

1. Product delivery is available within the territory of the Republic of Poland.
2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. The currently available Product delivery methods and costs are indicated to the Customer when placing an order in the Online Store at the time the Customer expresses their willingness to be bound by the Sales Agreement.
3. Available delivery methods may depend on the payment method or Product selected by the Customer. Available delivery methods may change when placing multiple Orders simultaneously, particularly with respect to the Products covered by them.
4. The total waiting time for the Customer to receive the Product (delivery time) includes the time it takes for the Seller to prepare the Order for shipment and the time it takes for the carrier to deliver the Product.
5. The delivery time of the Product to the Customer is up to 14 Business Days, unless a different date is specified in the description of the Product or when placing the Order, provided that the order processing time is counted from the moment of obtaining positive payment authorization.

6. PRODUCT COMPLAINTS

1. The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are specified in the provisions of the Civil Code, in particular in Article 556 et seq. of the Civil Code.
2. Products presented in the Online Store may be covered by a manufacturer's or distributor's warranty. Detailed warranty terms and duration are then provided on the warranty card issued by the guarantor and included with the Product.
3. The Seller is obliged to deliver the Product to the Customer free from defects.
4. A complaint may be submitted by the Customer, for example, electronically to the following address: team@myrifle.eu. If the complaint concerns a Product, it is usually advisable to deliver it to the Seller along with the complaint, so that the Seller can examine the Product. Details regarding the methods provided by the Seller for free delivery of the Product by the Customer in connection with the complaint can be found in the Online Store under the "Delivery and Payments" tab.
5. If the sold Product has a defect, the Customer may:
6. submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Product with a defect-free one or removes the defect. The reduced price should be proportional to the price resulting from the agreement to the value of the Product with the defect to the value of the Product without the defect. The Customer may not withdraw from the agreement if the defect in the Product is immaterial;
7. request the replacement of the Product with a defect-free one or the removal of the defect. The Seller is obligated to replace the defective Product with a defect-free one or remove the defect within a reasonable time without undue inconvenience to the Customer;
8. with reservations and under the terms specified in the relevant provisions of the Civil Code.
9. Instead of the Seller's proposed removal of the defect, the Customer may request the replacement of the Product with a defect-free one, or instead of replacing the Product, request the removal of the defect, unless bringing the Product into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessive costs, the value of the defect-free Product, the type and significance of the identified defect, and the inconvenience to which the Customer would be exposed under another method of satisfaction are also taken into account.
10. It is recommended that the Customer provide the following in the complaint description:
• information and circumstances relating to the subject of the complaint, in particular the type and date of occurrence of the defect;
• request a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and
• contact details of the complainant – this will facilitate and expedite the processing of the complaint by the Seller. The requirements specified in the preceding sentence are recommendations only and do not affect the effectiveness of complaints submitted without the recommended complaint description.
11. The Seller will respond to the Customer's complaint promptly, no later than 14 days from the date of its receipt. If the Customer has requested a replacement of the item or removal of the defect, or has submitted a price reduction request specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 days of its receipt, the request is deemed to have been justified.
12. If the Seller's response to the Customer's complaint or the Customer's warranty rights require delivery of the Product to the Seller, in accordance with Article 5612 in conjunction with Article 354 § 2 of the Civil Code, the Customer will be obligated to deliver the Product at the Seller's expense to the following address: ul. Smugowa 6c, 80-299 Gdańsk. Details regarding the methods provided by the Seller for free delivery of the Product to the Seller by the Customer can be found in the Online Store in the "Delivery and Payments" tab. However, if due to the nature of the defect, the type of Product, or the method of its installation, delivery of the Product by the Customer would be impossible or excessively difficult, the Customer may be asked to make the Product available to the Seller, after prior arrangement of a date, at the location where the Product is located.
13. The Seller is liable under the warranty if a physical defect is discovered within two years from the date the Product is delivered to the Customer. A claim for removal of the defect or replacement of the Product with a defect-free one expires after one year from the date the defect is discovered. However, in the case of an Order placed by a Consumer, the limitation period cannot end before the expiry of the period referred to in the first sentence.

7. OUT-OF-COURT COMPLAINT AND CLAIMS SETTLEMENT PROCEDURES AND RULES OF ACCESS TO THESE PROCEDURES

1. Using out-of-court complaint and redress procedures is voluntary. The following provisions are for informational purposes only and do not constitute an obligation on the part of the Seller to use out-of-court dispute resolution procedures. The Seller's declaration of consent or refusal to participate in out-of-court consumer dispute resolution procedures shall be submitted by the Seller on paper or another durable medium if, following a complaint submitted by the Consumer, the dispute is not resolved.
2. Detailed information on the possibility for a Customer who is a Consumer to use extrajudicial methods of handling complaints and pursuing claims as well as the rules of access to these procedures are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and at the following websites of the Office of Competition and Consumer Protection:
3.
1. http://www.uokik.gov.pl/spory_konsumenckie.php
2. http://www.uokik.gov.pl/sprawy_indywidualne.php
3. http://www.uokik.gov.pl/wazne_adresy.php
4. A Customer who is a Consumer has the following exemplary options for using out-of-court complaint and claim settlement methods:
• The Customer is entitled to apply to the permanent consumer arbitration court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded Sales Agreement.
• The Customer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to initiate mediation proceedings regarding the out-of-court resolution of the dispute between the Customer and the Seller.
• The Customer may obtain free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).
• The customer may submit a complaint via the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information on forms of out-of-court resolution of disputes that may arise between businesses and consumers.

8. RIGHT OF WITHDRAWAL FROM THE CONTRACT

1. A consumer who has concluded a distance contract may withdraw from it without giving any reason and without incurring any costs other than those provided for by law, within 14 days from the date referred to in paragraph 4 below (hereinafter also "Statutory right of withdrawal").
2. To meet the deadline, it is sufficient for the Consumer to submit a declaration to the Seller before its expiry. The Consumer may submit any unequivocal declaration in which they inform the Seller of their withdrawal from the Sales Agreement. A declaration of withdrawal from the Sales Agreement may be submitted, for example:
• in electronic form via e-mail to the following address: team@myrifle.eu;
3. The consumer may use the model withdrawal form, but this is not obligatory.
4. The period for withdrawal from the Sales Agreement begins on the day the Consumer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a Sales Agreement which:
• covers multiple Products that are delivered separately, in batches or in parts – from the taking over of the last Product, batch or part, or
• consists in the regular delivery of Products for a specified period of time – from the moment of taking possession of the first Product;
5. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
6. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the contract, return to the Consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard delivery method available in the Online Store).
7. If a refund is required, the Seller will refund the payment using the same payment method used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not incur any costs for the Consumer. If the refund cannot be made using the same payment method used by the Consumer because the Seller no longer supports the specified payment method, the Seller will refund the payment using a payment method that most closely matches the features of the payment method previously used by the Consumer. If the Seller has not offered to collect the Product from the Consumer, the Seller may withhold the refund of payments received from the Consumer until the Product is received back or the Consumer provides proof of sending it back, whichever occurs first. If the refund is to be made to the Consumer's bank account, the Seller will refund the payment to the bank account indicated by the Consumer (e.g. in the withdrawal form), and if the Consumer does not indicate the bank account to which the refund is to be made, the Seller will refund the payment to the bank account from which the Consumer made the payment in connection with the Sales Agreement from which he is withdrawing.
8. The Consumer is obligated to immediately, and no later than 14 days from the date on which they withdrew from the Sales Agreement, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product itself. To meet the deadline, it is sufficient to return the Product before its expiry. The Consumer may return the Product to the following address: ul. Smugowa 6c, 80-299 Gdańsk. If possible, please attach proof of purchase or a printed electronic proof of purchase.
9. If the Consumer exercises their statutory right of withdrawal, the Consumer is liable for any diminished value of the Product resulting from use beyond what is necessary to establish the nature, characteristics, and functioning of the Product. The Consumer's liability may include, in particular, the inability to offer the Product for sale as a full-fledged Product, as well as the costs of restoring the Product to a condition that allows it to be re-offered for sale in the Online Store, including the costs of examining the Product by a specialist and the costs of removing defects identified as a result of such examination (to the extent that such defects result from the Consumer's use of the Product beyond what is necessary to establish its nature, characteristics, and functioning).
10. The Consumer bears only the direct costs of returning the Product.
11. The right to withdraw from a distance contract, referred to in paragraph 1 above, does not apply to the Consumer in the cases specified in the provisions of the Civil Code, in particular in relation to contracts:
• for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the Seller has performed the service, he will lose the right to withdraw from the contract;
• in which the subject of the service is a Product delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
• in which the subject of the provision are Products which, due to their nature, are inseparably connected with other things after delivery.

9. PERSONAL DATA PROTECTION

1. The Customer's personal data are processed by the Seller as the personal data controller.
2. Providing personal data by the Customer is voluntary, but necessary in order to create an Account, use certain Electronic Services or conclude a Sales Agreement.
3. Detailed information regarding the protection of personal data is included in the "Privacy Policy" tab available in the Online Store.

10. TERMINATION OF THE SERVICE PROVISION AGREEMENT AND AMENDMENT OF THE REGULATIONS

1. The Seller may terminate the Service Provision Agreement concluded with the Customer at any time with a one-month notice period for important reasons, understood as (closed list):
2. a change in the legal provisions regulating the provision of services by electronic means by the Seller, affecting the mutual rights and obligations specified in the contract concluded between the Customer and the Seller, or a change in the interpretation of the above legal provisions as a result of court rulings, decisions, recommendations or instructions of competent offices or bodies in a given scope;
3. a change in the method of providing services caused solely by technical or technological reasons (in particular, updating the technical requirements specified in the Regulations);
4. changing the scope or provision of services to which the provisions of the Regulations apply, by introducing new, modifying or withdrawing by the Seller the existing functionalities or services covered by the Regulations.
5. Regardless of the content of paragraph 1, taking into account the Seller's particular care for the protection of the Customer's personal data and their processing for an appropriate period of time, the Seller may terminate the Service Provision Agreement with immediate effect in the event of the Customer's inactivity in the Online Store for an uninterrupted period of at least 3 years.
6. The Seller shall send its declaration within the scope specified in paragraphs 1 and 2 above to the e-mail address provided by the Customer when creating an Account or placing an Order.
7. The Seller may terminate the Service Agreement with the Customer with a seven-day notice period and/or refuse him/her further right to use the Online Store and place Orders, as well as limit his/her access to part or all of the Content, for important reasons, i.e. in the event of a gross violation of these Regulations by the Customer, i.e. in situations where the Customer (closed catalog) violates the provisions of point II, section 7, subpoints 1), 3), 4), 5), 8), and, 9) of the Regulations.
8. For important reasons, i.e. in the event of a gross violation by the Customer of these Regulations, in a situation where a given Customer has violated the provisions of point II, paragraph 7, subpoints 3), 4), 5) or 8) of the Regulations (exhaustive list), the Seller may, in order to avoid further damage, reject the Customer's offer, including regarding specific forms of payment or delivery. This provision applies regardless of what data the Customer identifies themselves with and what data they provide when placing the Order, and in particular if the Customer simultaneously violates the provisions of point II, paragraph 7, subpoint 1 of the Regulations.
9. If the Customer places another Order to which the provisions of paragraph 5 above apply, the Seller will contact the Customer by sending an email to the email address provided by the Customer to notify them of the Customer's gross violation of the Terms and Conditions and non-acceptance of the offer, while also providing alternative methods of concluding the Sales Agreement or methods of payment or delivery. The provisions of paragraph IV, paragraphs 5-7 of the Terms and Conditions shall apply accordingly.
10. The Customer to whom the provisions of paragraph 4 or 5 above apply may use the Online Store or use a specific payment or delivery method after prior contact with the Seller and obtaining the Seller's consent to continue using the Online Store or using a specific payment or delivery method.
11. The Regulations and annexes thereto constitute a standard contract within the meaning of Article 384 § 1 of the Civil Code.
12. The Seller may amend these Regulations (with the exception of point XI of the Regulations, which applies to Customers who are not Consumers and may be amended at any time on the basis of generally applicable provisions of law) in the event of the occurrence of at least one of the important reasons indicated below (closed list):
13. a change in the legal provisions regulating the sale of Products or the provision of services electronically by the Seller, affecting the mutual rights and obligations specified in the contract concluded between the Customer and the Seller, or a change in the interpretation of the above legal provisions as a result of court rulings, decisions, recommendations or instructions of competent offices or bodies in a given scope;
14. change in the method of providing services caused solely by technical or technological reasons (in particular updating the technical requirements indicated in these Regulations);
15. changing the scope or method of providing services to which the provisions of the Regulations apply, by introducing new, modifying or withdrawing by the Seller the existing functionalities or services covered by the Regulations.
16. In the event of any changes to the Regulations, the Seller will make the consolidated text of the Regulations available by publishing it in the Online Store and by means of a message sent to the e-mail address provided by the Customer when concluding the Service Provision Agreement, which the Parties consider as the introduction of information about the change into the electronic means of communication in such a way that the Customer can become familiar with its content.
17. Amendments to the Regulations come into effect 14 days after the date the change is sent. Customers who have entered into a Service Provision Agreement, i.e., those with an Account, have the right to terminate the Service Provision Agreement within 14 days of being notified of the change to the Regulations. Amendments to the Regulations that have a beneficial effect on the Customer who is a Consumer, in particular granting them additional rights, come into effect on the date indicated in the Regulations, or in the absence of such indication, on the date the Seller sends the notice of the change to the Regulations. Amendments to the Regulations do not affect Sales Agreements concluded between the Customer and the Seller before the change to the Regulations.

11. PROVISIONS RELATING TO CUSTOMERS WHO ARE NOT CONSUMERS

1. This point XI of the Regulations applies only to Customers who are not Consumers.
2. The Seller has the right to withdraw from a Sales Agreement concluded with a Customer who is not a Consumer within 14 days of its conclusion. Withdrawal from the Sales Agreement in this case may occur without giving any reason and does not give rise to any claims against the Seller by the Customer who is not a Consumer.
3. In the case of Customers who are not Consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
4. Upon the Seller's release of the Product to the carrier, the benefits and burdens associated with the Product, as well as the risk of accidental loss or damage to the Product, are transferred to the Customer who is not a Consumer. In such a case, the Seller shall not be liable for any loss, shortage, or damage to the Product occurring from the time it is accepted for transport until its release to the Customer, or for any delay in shipment.
5. Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards a Customer who is not a Consumer is excluded.
6. In the case of Customers who are not Consumers, the Seller may terminate the Agreement for the Provision of Services concluded on the basis of the Regulations with immediate effect and without stating the reasons by sending the Customer an appropriate declaration in any form.
7. Neither the Seller nor its employees, authorized representatives and proxies shall be liable to the Customer who is not a Consumer, its subcontractors, employees, authorized representatives and/or proxies for any damage, including loss of profits, unless the damage was caused intentionally by them.
8. In each case of establishing the liability of the Seller, its employees, authorized representatives and/or proxies, this liability towards the Customer who is not a Consumer, regardless of its legal basis, is limited – both within a single claim and for all claims in total – to the amount of the Price paid and delivery costs under the last Sales Agreement, but not more than one thousand zlotys.
9. Any disputes arising between the Seller and a Customer who is not a Consumer shall be submitted to the court having jurisdiction over the Seller's registered office.
10. With respect to Customers who are not Consumers, the Seller may amend the Regulations at any time on the basis of generally applicable provisions of law.
11. This Section XI of the Regulations, with the exception of Section XI.5, does not apply to Customers who are individuals conducting business activity and who enter into a Sales Agreement, a Service Provision Agreement, or any license agreement concluded with the Seller pursuant to the Regulations that is directly related to their business activity, when the content of the specific agreement indicates that it is not of a professional nature for the Customer, resulting in particular from the subject of their business activity, as defined under the provisions of the Central Registration and Information on Business. These Customers also have the right to withdraw from the agreement under the terms set out in Section VIII of the Regulations.

12. FINAL PROVISIONS

1. The Regulations are effective from 2022-11-24 08:52:11.
2. Contracts concluded by the Seller are concluded in Polish.
3. The recording, securing and making available of the essential provisions of the concluded Agreement for the Provision of Services by Electronic Means takes place by sending an e-mail to the e-mail address provided by the Customer.
4. The essential provisions of the Sales Agreement are recorded, secured, made available, and confirmed to the Customer by sending the Customer an email confirming the Order (durable medium). The content of the Sales Agreement is additionally recorded and secured in the Online Store's IT system. After concluding the Sales Agreement, the Seller provides the Customer with proof of purchase in electronic form or with the shipment containing the Product. The shipment may also include the Order specification. If the Customer requests a VAT invoice, the Customer consents to the VAT invoice being sent to the email address provided. The Seller may implement technical methods of authenticating the Customer before downloading the proof of purchase or VAT invoice.
5. The Seller provides technical and organizational measures appropriate to the level of security risk associated with the functionalities or services provided under the Service Provision Agreement. The use of Electronic Services involves typical risks associated with the transmission of data via the Internet, such as its dissemination, loss, or access by unauthorized persons.
6. The content of the Regulations is available to Customers free of charge at the following address https://myrifle.eu, from where Customers can view and print them at any time.
7. The Seller informs that using the Online Store via a web browser, including placing an Order, may involve the need to incur costs of connecting to the Internet (data transfer fee), in accordance with the tariff package of the service provider used by the Customer.
8. In matters not regulated in these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of 18 July 2002 (Journal of Laws of 2002, No. 144, item 1204, as amended); the provisions of the Act on Consumer Rights of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.
9. The choice of Polish law under these Regulations does not deprive the Consumer of the protection granted to him under the provisions that cannot be excluded by an agreement between the Seller and the Consumer, under the law that, in accordance with the relevant regulations, would be applicable in the absence of choice.

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